Returns & Exchanges
At THE CODE, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.